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Privacy policy

Privacy Policy for J.U.Houle

Last Updated: 2023-10-16

INFORMATION WE COLLECT

This Privacy Policy describes how your personal information is collected, used, and shared when you visit www.juhoule.com (the "Site") or make a purchase on this site.

Device Information

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, the websites or search terms that referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as "Device Information."

  • "Log files" track the activity on the Site and collect data such as your IP address, the type of browser you use, your internet service provider, referring and exit pages, and timestamp data (date and time).
  • "Pixel tags," "web beacons," and "pixels" are electronic files that record information about how you browse the Site.

Order Information

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, email address, and phone number. We refer to this information as "Order Information."

When we use the term "Personal Information" in this Privacy Policy, we are referring to both Device Information and Order Information.

HOW WE USE YOUR PERSONAL INFORMATION

In general, we use the Order Information we collect to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you.
  • Assess potential fraud or risks.
  • Provide you with information or advertising regarding our products or services when it aligns with your preferences.

The Device Information, particularly your IP address, is used to assess potential fraud or risks and, more generally, to improve and optimize our Site, for example, by generating insights into how our customers browse and interact with the Site and to evaluate the success of our advertising and marketing campaigns.

SHARING YOUR PERSONAL INFORMATION

We also use Google Analytics to better understand how our customers use the Site. To learn more about how Google uses your Personal Information, please visit the following link: Link to Google's Privacy Policy. You can also opt out of Google Analytics by following this link: Google Analytics Opt-Out Link.

Lastly, we may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information we receive, or to protect our rights.

DO NOT TRACK

Please note that we do not alter our data collection and use practices when we detect a "Do Not Track" signal from your browser.

DATA RETENTION

When you place an order through the Site, we retain your Order Information in our records, unless and until you ask us to delete it.

MINORS

The Site is not intended for individuals under the age of 18.

CHANGES

We may revise this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

DATA PROTECTION OFFICER

Financial Controller
Email: juhoule@juhoule.com
Phone: 819-758-5235
Address: 20 Francois-Bourgeois, Victoriaville, QC, G6S1N3, Canada

CONTACT US

For more information about our privacy practices, if you have questions, or if you wish to file a complaint, please contact us by email at juhoule@juhoule.com or by mail at the following address:

20 Francois-Bourgeois, Victoriaville, QC, G6S1N3, Canada